Willow Tree Felixstow: 481 Payneham Road, Felixstow, SA, 5070

Email: Felixstow@willowtreepsychology.com.au

 

Phone: 08 8331 3936 or 08 82330828 Mobile: 0434 536 236

Fax: 08 8180 1725 Email: info@willowtreepsychology.com.au

 

Admin Officer – 37.5 Hours/Week

Willow Tree Psychology and Wellbeing, Felixstow 

Are you an organised, detail-oriented individual with a passion for creating positive client experiences? We’re looking for a driven Admin Officer to join our inclusive and supportive team. 

 

Who We Are 
We pride ourselves on providing a relaxed, friendly, warm and welcoming setting. We are an LGBTI+ Safe Space, with a big focus on inclusion; our focus is to endeavour that our practice is accessible to all. Accessing psychology can be a difficult process, we want to ensure that our clients feel they are part of our Willow Tree family.  

 

Our team consists of Clinical, General and Provisional Psychologists, Accredited Mental Health Social Workers and Art Therapists. The day-to-day operation of the practice is run by the Practice Manager with the support of the Admin Officers.    

 

The Admin Officer position will be a fast-paced position in a busy environment that will require exceptional skills in time management and multi-tasking. The role of the Admin Officer will be to assist the Practice Manager and other Admin Officers with the tasks below as delegated by the Practice Manager/or Principal Clinical Psychologists. 

 

Who You Are 

• Detail-obsessed: You have a knack for spotting missing information, ensuring client intake forms and referrals are complete, and following up to keep everything on track. 
• Diary management pro: You excel at managing busy clinician schedules, keeping calendars fully booked, and ensuring clients can easily access appointments with minimal wait times. 
• Warm and welcoming: Your engaging interpersonal manner makes clients feel comfortable and at home the moment they walk through the door. 
• Communication: You demonstrate kind, friendly and clear communication skills in both phone and email interactions. 
• Process-driven: You love structure and thrive in an organised environment, ensuring tasks run smoothly and efficiently. 
• Career-focused: You're seeking full-time work and are ready to grow your career in administration as part of a team that supports your development. 

 

Key Responsibilities 

• Manage client referrals, bookings, and follow-ups with precision 
• Maintain dynamic clinician schedules to optimize appointment access 
• Deliver exceptional customer service, ensuring every client feels welcome 
• Process payments, Medicare/Hicaps rebates, and handle administrative tasks for clinicians 

 

Requirements 

• Strong attention to detail and love for organisation 
• Experience in administration (allied health/psychology experience preferred but not  essential) 
• Excellent communication skills and proficiency in Microsoft Office 
• Willingness to obtain a DHS Working with Children Check 

Join a team that values inclusion, growth, and making a difference.  

 

To apply, send your resume and cover letter to Loueen Holt at Employment@willowtreepsychology.com.au

For more information about our practice, visit Willow Tree Psychology website - www.willowtreepsychology.com.au 

 

Interviews start immediately, only shortlisted candidates will be contacted — apply now!  

 

Senior Psychologist / Clinical Psychologist / Clinical Psychology Registrar / Psychologist / School Psychologist (Multiple Positions)

 

A unique opportunity exists to join the team at Willow Tree Psychology and Wellbeing, we are a private practice nestled in the eastern suburbs of Adelaide. We have a large team of 24 psychologists, an art therapist and a mental health social worker. Our psychology team consists of 6 Board-Approved Supervisors, where we offer regularly scheduled individual supervision, group supervision, and professional development sessions. Our Board-Approved Supervisors are on site, and also have an open-door policy as we understand that supervision at times is required outside the scheduled supervision time. Our team are warm and friendly, and as a large psychology hub, there is always someone available to talk, discuss and debrief with. 

At Willow Tree, we value staff development and support; therefore, we aim to move away from the traditional private practice model of working in the isolated ‘silos’ of our individual consulting rooms from morning to night, and instead move towards a model that facilitates shared learning and development across the whole team.

We believe that our clients get the best outcomes when our therapists have the time and support to deliver high-quality therapy.  

Here at Willow Tree, we pride ourselves on:
-    Offering a friendly and supportive culture that encourages collegiality and support throughout the working day
-    Providing an inclusive LGBTQI+ safe space for clients and staff
-    Working with a diverse range of clients
-    Providing increased accessibility and timeliness for clients to access support 
-    The valued connection we have with our team of psychologists
-    Supportive environment for flexible working conditions to accommodate and support work-life balance 
-    In addition to our fantastic practice location at Felixstow, Willow Tree is also committed to giving back to the local community by also offering a school-based outreach program to communities with an identified high need for therapeutic services. 

 

Positions
•    Multiple Positions - Permanent employee ongoing full-time (5 days); Permanent ongoing part-time positions available (1-4 days).
•    Senior Child Psychologists working with children and/or
•    Senior Adult Psychologists working with adults

•    Psychologists working with adults and/or
•    Psychologists working with children/adolescent/youth and/or
•    Psychologists working across the lifespan

•    In addition, we have a position for a School Psychologist working with students and teaching staff 

•    Our permanent employee positions include Superannuation, Annual Leave, Sick leave, Long Service Leave accrual entitlements and are in addition to the annual salary.

Benefits
•    Individual clinical supervision with the Practice Director and/or Principal Clinical Psychologist, and/or Senior Psychologists
•    Support and Board-Approved supervision for clinical psychology registrars from the Principal Clinical Psychologists and/or Senior Clinical Psychologists
•    Regular peer supervision group during work hours
•    Reimbursement for your AHPRA registration fee (for those who join us for 3 or more days per week)
•    Full support from our Administrative & Practice Management Team which provides you with the ability to dedicate more of your time to the practice of psychology, and less time with administrative duties. Our friendly team is here to help! 
•    Regular team and social gatherings (i.e., shared lunches, birthday celebrations) 
•    Free local parking
•    Electronic case noting and IT systems 
•    A shared resource library
•    Participation in our Wellbeing Program and genuine recognition of the importance of maintaining work/life balance. 
•    Professional Development opportunities
•    Working alongside a team of psychologists who are passionate about psychology
•    Being part of a supportive team of psychologists

 

Essential Criteria Required for the Role
•    General registration as a Psychologist with the Psychology Board of Australia (provisional registration may be accepted for those due to complete their Masters program within 3 months)
•    Ability to obtain a Medicare Provider Number
•    Relevant criminal history clearances including a DHS Working with Children Check (WWCC) and National Police Check (NPC)
•  Completion of the Responding to Risks of Harm, Abuse and Neglect – Education and Care (RRHAN-EC) training prior to commencement 
•    Professional Indemnity Insurance
•    Evidence of 2 doses of COVID-19 vaccination
•    For Senior level positions only: Experience providing Psychology Board-Approved Supervision (e.g., clinical registrar program) 

Desirable (but not essential) Criteria Required for the Role
•    Experience working with clients with disabilities, and a working knowledge of the NDIS
•    If eligible, willingness to work towards endorsement via a registrar program 
•    Experience working with a range of mental health presentations

 

Salary
A generous salary is available that is above the public sector award range and general market rates. 

Contact
To learn more about our range of services and meet our team, please check out our website: https://willowtreepsychology.com.au
Curious about what we have to offer? Want to learn more about how we work, or have a tour of our practices? Get in touch. We love to chat! 

Rocco Luppino (Practice Director) or Shane Moyle (Principal Clinical Psychologist) by phone 08 82330828 or email: employment@willowtreepsychology.com.au 

 

To apply, please send your resume to employment@willowtreepsychology.com.au