There are a number of ways to access Psychology / Therapy sessions, please see information below on referral pathways and fees.
Our team at Willow Tree Psychology and Wellbeing consists of Clinical Psychologists, Registered Psychologists/Clinical Psychology Registrars, and Mental Health Social Workers. Please contact our admin team by email firstname.lastname@example.org or phone 08 82330828 or for further information regarding our session fees. Please visit our Appointments & Contact page for further details regarding admin times and other contact information.
You do not require a referral to make an appointment to see our psychologists. You are able to self-fund and self-refer. Self-funded referrals are not restricted to the amount of sessions that can be accessed per year. The full fee is to be paid in full at the end of the session either by Bank Card, Visa or Mastercard.
Mental Health Care Plan Referrals - Medicare Rebates
With a Mental Health Care Plan, you are entitled to a Medicare rebate for up to 20* sessions per year.
* The Federal Government announced the increase of the Medicare rebates for Psychology and Mental Health Social Workers from 10 to 20 sessions per year until 30th June 2022.
The full fee fee is to be paid in full at the end of the session by Bank Card. Your Medicare rebate will be processed the same day on the HiCaps terminal and deposited instantaneously back onto a bank card. Please note, Medicare only allow rebates to be credited back to a bank card – we are unable to credit the rebate to a credit card. Alternatively, the Medicare rebates can be processed online, and the rebate will be transferred to your nominated bank account that you have linked with Medicare. In most instances, the rebate appears in your bank account within 24 hours.
If you do not have your bank details listed with Medicare, it will be important to register your bank details so your rebate can processed. If Medicare do not have your bank details, it can result in significant delays in obtaining your rebate.
To obtain a Mental Health Care Plan, you will be required to make an appointment with your treating general practitioner (GP), Psychiatrist, or Paediatrician, and request a mental health care plan to see a psychologist / mental helath social worker.
Private Health Rebates
We have a HICAPS terminal at our practice and can process rebates provided by Private Health Providers. Private Health rebates will differ depending on your individual policy. It is recommended that you check with your Private Health Provider to discuss what rebates you may be eligible for. If you meet eligibility for a private health rebate, you will only need to pay the Gap fee after the appointment. Session can also be paid in full and you will be provided with an invoice that you can submit to your private health provider to claim your rebate. Please note, private health rebates can only be accessed through sessions with our psychologists.
National Disability Insurance Scheme (NDIS)
We are able to provide psychological services to NDIS participants who are Self-Managed or Plan-Managed. We are unable to provide psychological services to participants with funds managed by NDIA. Please contact Willow Tree Psychology and Wellbeing for further information including NDIS fees.
Department of Veterans' Affairs (DVA)
We are able to provide psychological services to DVA participants. Please contact Willow Tree Psychology and Wellbeing for further information.